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Adapting Leadership for the New Era of Hybrid Work

Client: A Leading Recruitment Firm

Firm Sector: Private

Duration: 2022-2023

Role: Leadership Development Program Design and Delivery




Organizational Need: In a world reshaped by the pandemic, a flourishing recruitment company faced unprecedented challenges in leadership dynamics. Despite a strong culture of ongoing training, they lacked internally structured leadership development programs tailored to the new era of work.


Leadership Development Intervention: Kokua Hub engaged in a comprehensive needs assessment with the company's senior leadership to pinpoint the crux of their developmental needs. We then architected a custom six-masterclass program spread across six months, designed to be immersive and iterative, allowing leaders to apply learnings in real-time.

  • The program, underpinned by the model of personal effectiveness, focused squarely on enhancing key leadership competencies.

  • Utilizing the Insights Discovery tool, we delved into individual preferences and team dynamics, forging a pathway for heightened team efficacy.

  • Delivered in-person, our approach was hands-on, with each module intensively focusing on a distinct aspect of leadership.


Programme Outcomes:

  • Participants lauded the modular cadence of the program, appreciating the space to implement and reflect on learnings between sessions.

  • The team observed a notable uptick in team cohesion, psychological safety, resilience and wellbeing within the workplace.

  • The strengthened commitment and synergy in the leadership ranks marked a significant leap in the company's developmental trajectory.

  • The leadership program has since become a cornerstone of the company's training ethos, with Kokua Hub's annual modules continually adapting to evolving leadership landscapes.


Impact: Kokua Hub's strategic program not only addressed immediate training gaps but also laid down a resilient foundation for ongoing leadership excellence. The recruitment firm's transformation under our guidance is a testament to the power of tailored, actionable learning experiences and the importance of leadership agility in a rapidly changing world.


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